At Bannarasi Gehnaa, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Your name, email address, phone number, and shipping/billing address

  • Payment information (processed securely via third-party payment gateways)

  • Browsing behavior, including pages viewed and interactions

  • IP address and device information for analytics and security

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders

  • Communicate order updates and offers

  • Improve your website experience and our services

  • Send promotional emails or newsletters (only with your consent)

  • Respond to your inquiries and customer service requests

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We only share information with:

  • Trusted service providers (like payment gateways and delivery partners)

  • Legal authorities when required by law

These partners are bound by confidentiality and data protection agreements.

4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance site functionality and performance

  • Understand customer behavior and preferences

  • Personalize your shopping experience

You can disable cookies through your browser settings at any time.

5. Data Security

We implement strict security measures to protect your data, including:

  • SSL encryption for data transmission

  • Secure servers and access controls

  • Regular monitoring for vulnerabilities

However, please note that no online transmission is 100% secure.

6. Your Rights

You have the right to:

  • Access or correct your personal data

  • Opt out of promotional communications

  • Request deletion of your data (subject to legal obligations)

To make any such request, you can contact us using the details provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website indicates your agreement with the revised terms.